Home > Solutions > Business Processing > Publishing > Fulfillment Services
Infocrossing offers a broad array of fulfillment services via a full-featured system and personal service from a dedicated staff. Our clients have web access to the system 24/7 in addition to full training and on-going support.
Infocrossing works with various warehousing and distribution organizations-electronically sending packing slips or invoices to be shipped, and receiving shipment confirmations, scanned returns, inventory transactions, and the like.
Our services include:
Order Processing / EDI
Telephone Orders
Back Order Management
Credit Cards
Consignments
Standing Orders
Carton Rounding
Returns / Credits Processing
Future Shipments
Inventory Management
Returns Scanning
Shipment Confirmations / Tracking
Automatic / Consolidated Releases
Low-Inventory Alerts
Prepacks / Sets / Kits
Physical Inventory
Customer Service
Lists for Up-Selling
Easy Access to Historical Information
Comments / Notes
Invoice / Credit / Statement Printing
Extensive Searches / Inquiries
"True" Voids
Accounts Receivable / Credit and Collections
Aging Analysis
Automatic Limits / Holds / Embargoes
Purge Options
Pro Formas
Dunning Letters
Automatic Notes Follow-Up
Payment Trends
Detailed History
Reporting (Standard / Customized)
Sales Analysis (Title / Customer)
Promotions / Direct Mail
Back Orders
Detail / Summary Activity
Sales Rep / Territory / State Analysis
Chronological Comparative
Sales - High to Low
A/R Summary - A/R Selected
Infocrossing's Publishing Call Center can take on some or all of your back-office functions. Our experienced representatives handle:
Order Taking / Order Entry
Invoice and Shipment Control (Carton Tracking)
Returns / Credits / Shorts / Adjustments
Price and Availability
Back Order Update and Management
Problem Solving / Complaint Resolution
Inventory Control
All A/R Functions (Cash Application / Credit / Collections)
